our promise
returns & refunds
30-day happiness guarantee.
the guarantee
[Placeholder] If you're not happy with your order, contact us within 30 days of delivery and we'll make it right with a refund or exchange.
how to request a refund
Send us your order number and a short note through our contact page. We'll reply with next steps.
pre-orders
[Placeholder] You can cancel a pre-order for a full refund any time before it ships.
your rights
Our guarantee is in addition to your rights under Australian Consumer Law.